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Privacy policy

We are excited about your visit to our internet presence and appreciate your interest in our company and our products. We respect your privacy and ensure the protection of your personal data, which we facilitate in accordance with the applicable data protection laws (EU privacy policy, DSGVO, and federal Data Privacy Act, BDSG).

Personal data is all data by which you can potentially be personally identified. The following sections of this Privacy Policy elaborates on how carefully we treat your personal information in respect to our internet offerings.

Regardless, you can use our internet offers without telling us who you are. When you visit our internet offers, however, certain data is automatically transmitted from your browser to our server (see below in the section "LogFiles"). Otherwise, we only process personal data from you if you voluntarily enter it on our internet pages or use functions that we have set up for this purpose, e.g. in the case of entries via our contact form or after entering orders by you.

1. Who in our company is responsible for the processing your data?

Responsible body for processing your data by us is:

Dr. Bernhard Burger AG, Felix-Wankel-Straße 6, 75210 Keltern; Tel.: 07236-93880; Fax.: 07236-938830; Mail: info@burger-edelmetalle.de

As our data protection officer we have appointed and registered:

P. Rauert Peters M.A., c/o PRPi GmbH, Mindspace | Rödingsmarkt 9, 20459 Hamburg, Tel.: 040 822 41 377; Fax: 040 822 41 471; Mail: DSB@prpi.de

2. How do we process your data in inquiries via the "contact" function?

You can enter your personal data on our internet pages in order to contact us. Fields marked with an asterisk are mandatory fields. Providing additional data may be helpful for processing your request more efficiently, but it is not mandatory (voluntary information). The data you provide will be used and stored with your consent only for the purpose of processing your message (legal basis is article 6 para. 1 p. 1 a) DSGVO).

3. How do we process data that you give us when ordering or using a customer account?

In order to place an order, you must create a user account. To do this, you must provide your company, your name and address, your e-mail address and your telephone number (mandatory information). We process this data for the purpose of carrying out your order and for the necessary communication with you. The legal basis is the data processing for the implementation of pre-contractual measures on your request (article 6 para 1 p. 1 b) DSGVO).

By entering additional data you can support us in processing your order. However, it is not necessary (voluntary information).

We use the data provided by you exclusively for the aforementioned purposes.

If you have set up a customer account, you can request deletion at any time by sending an email to us. Please use the contact of our data processing manager mentioned at the beginning of this Privacy Policy.

4. How do we process your data, which you transmit to us in the context of employment applications?

We are pleased if you are interested in an employment in our company and facilitate the email address we have set up for such purposes (Personal@burger-edelmetalle.de) or use other contact options to send us your data in the context of an application. Your data will be processed internally by us solely for the evaluation of your application for the initiation of an employment contract. Data processing is carried out for the implementation of pre-contractual measures on your request (legal basis: article 6 para. 1 p. 1 b) DSGVO).

5. Who receives your personal data from us?

We will forward your data to the relevant employees in our company to answer your request or order. As far as it is necessary for the processing of an order or request, we pass on your data to the company Burger & Gyr AG, which is affiliated with us. We do not pass on your data to third parties or other companies except to the logistics companies responsible for carrying out a shipment of goods by us.

Apart from this, no transfer of your data to third parties takes place. We do not carry out data processing in countries outside Germany.

9.7. Facebook-,CustomAudiences and Facebook-Marketing-Services

Within our online offer, due to our legitimate interests in the analysis, optimization and economic operation of our online offer we deploy the so-called "Facebook pixel" -s of the social network Facebook, which is developed by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook").

 Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active). With the help of the Facebook pixel, Facebook is able to identify the visitors of our online offer as the target group for the presentation of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads posted by us only to those Facebook users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined by the websites visited) that we submit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to make sure that our Facebook ads correspond to the potential interest of the users and do not seem annoying. With the help of the Facebook pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes, in which we can see whether users have been redirected to our website after clicking on a Facebook ad (so-called " conversion").

The Facebook pixel is directly integrated by Facebook upon visiting our websites and can store a so-called cookie, i.e. a small file, on your device. If you then log in to Facebook or visit Facebook in a logged-in state, the visit to our online offer will be noted in your profile. The data collected about you is anonymous to us, so we do not provide any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and can be used by Facebook as well as for its own market research and advertising purposes.

Furthermore, when using the Facebook pixel, we use the additional function "extended matching" (in this case data such as phone numbers, e-mail addresses or Facebook IDs of the users) for the formation of target groups ("Custom Audiences" or "Look Alike Audiences") Facebook (encrypted). Further information on "extended matching":https://www.facebook.com/business/help/611774685654668).

Processing of the data by Facebook takes place within the framework of Facebook's data usage policy. Accordingly, general information on the presentation of Facebook ads, in the data usage policy of Facebook: https://www.facebook.com/policy.php. For specific information and details about the Facebook pixel and how it works, see the Facebook Help section:  https://www.facebook.com/business/help/651294705016616. You may object to the collection by the Facebook pixel and the use of your data to display Facebook ads. To set what types of ads you see within Facebook, you can go to the page facebook-set up and follow the usage-based advertising settings:  https://www.facebook.com/settings?tab=ads. The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.

You may also object to the use of cookies for the purpose of measuring reach and advertising purposes via the deactivation page of the network advertising initiative (http://optout.networkadvertising.org/) and additionally the US website (http://www.aboutads.info/choices) or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/).